Skismi Frequently Asked Questions

Your Questions, Answered

1. What is Skismi, and who is it for?

Skismi is a premium AI-driven platform for cart recovery and lead reactivation, designed for luxury Shopify stores. Our services help high-value retailers recover lost sales and re-engage dormant leads with personalized, concierge-style SMS and email campaigns.

2. How does Skismi’s cart recovery work?

Skismi uses a two-stage pre-checkout opt-in to capture customer consent on Shopify stores, then leverages AI to analyze cart contents and craft tailored SMS and email messages. With a 98% SMS open rate and one-click cart restoration, we target 10–25% recovery rates, far above industry averages.

3. What makes Skismi different from Klaviyo or Postscript?

Unlike Klaviyo or Postscript, Skismi offers pre-checkout consent, advanced AI for context-aware SMS conversations, and automated Shopify store analysis to build product knowledge bases. Our built-in TCPA compliance and performance-based pricing ensure a safer, more effective solution for luxury brands.

4. How does Skismi ensure compliance with privacy laws?

Skismi is fully compliant with TCPA, GDPR, and CCPA. Our two-stage opt-in process secures explicit consent for SMS and email on Shopify stores, and we use encryption and access controls to protect data. Customers can opt out anytime by replying “STOP” to SMS messages.

5. What are Skismi’s pricing plans?

Skismi offers four plans: Bronze ($0 setup, basic features), Silver ($5,000 setup, added AI chatbot), Gold ($10,000 setup, advanced features including AI concierge), and Platinum ($25,000 setup, invitation-only with custom AI tone). All plans charge 10% of recovered revenue and 50% of reactivation profits.

6. How easy is it to set up Skismi?

Setup is streamlined via our dashboard: connect your Shopify store, let our AI analyze your products, and customize messaging. Most clients are live within days, with full support from our team to ensure a smooth launch.

7. Which e-commerce platforms does Skismi integrate with?

Skismi currently integrates exclusively with Shopify, ensuring a seamless experience for Shopify store owners. We plan to support additional platforms in the future to expand our compatibility.

8. How does Skismi re-engage dormant leads?

Our AI analyzes historical customer data from your Shopify store to identify dormant leads, then crafts personalized SMS drip campaigns to revive interest. Targeting 5–15% re-engagement rates, we deliver messages that resonate with luxury shoppers, driving renewed conversions.

9. What kind of support does Skismi offer?

Skismi provides dedicated support via email, phone, and live chat. Our luxury e-commerce specialists are available to assist with Shopify setup, optimization, and ongoing strategy to maximize your results.

10. How can I get started with Skismi?

Request a personalized demo by contacting us at contact@skismi.com or 727-346-6423. Our team will guide you through selecting the right plan and setting up your Shopify store to start recovering carts and re-engaging leads.

Still Have Questions?

Contact our team for more information:

  • Email: contact@skismi.com
  • Phone: 727-346-6423
  • Address: Skismi, Saint Petersburg, Florida