Skismi Terms and Conditions

Welcome to Skismi. These Terms and Conditions govern your use of Skismi.com and our AI-driven cart recovery and lead reactivation services. By accessing or using our website or services, you agree to be bound by these Terms. If you disagree, please refrain from using our services. Last updated: May 29, 2025.

1. Acceptance of Terms

By using Skismi.com or our services, you agree to these Terms, our Privacy Policy, and any additional terms provided during service enrollment (e.g., pricing plans). You represent that you are authorized to enter into this agreement on behalf of yourself or your organization.

2. Use of Services

Skismi provides AI-driven cart recovery and lead reactivation services, including SMS and email campaigns, for luxury e-commerce brands. You agree to:

  • Use our services in compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA) for SMS communications.
  • Provide accurate information for service setup, including store data and contact details.
  • Not misuse our services for unlawful purposes, spamming, or unauthorized data collection.

3. Client Responsibilities

As a client, you are responsible for:

  • Obtaining necessary consents from your customers for SMS and email communications, facilitated by Skismi’s two-stage pre-checkout opt-in process.
  • Ensuring your e-commerce platform integrates correctly with our services.
  • Paying all applicable fees as outlined in your selected pricing plan (e.g., setup fees, performance-based revenue shares).

4. Intellectual Property

All content, software, and technology on Skismi.com or used in our services, including AI algorithms and messaging templates, are owned by Skismi or its licensors. You are granted a limited, non-exclusive license to use our services for your business purposes, subject to these Terms. You may not copy, modify, or distribute our intellectual property without written permission.

5. Payments

Fees for our services are outlined in your selected pricing plan (e.g., Bronze, Silver, Gold, Platinum). These may include setup fees and performance-based fees (10% of recovered revenue, 50% of reactivation profits). You agree to pay all fees promptly. Skismi reserves the right to suspend services for non-payment.

6. Limitation of Liability

To the fullest extent permitted by law, Skismi’s liability for any claim arising from your use of our website, services, or any transaction conducted through our services shall not exceed the fees collected from you. Skismi is not liable for indirect, incidental, or consequential damages, including lost profits or data, even if advised of such damages.

7. Dispute Resolution and Governing Law

Any legal action or proceeding arising from (1) the use of Skismi.com, (2) any transaction conducted through Skismi.com, or (3) any dispute between you and Skismi shall be venued exclusively in Pinellas County, Florida. The legal forum shall be the Pinellas County Florida courts for state law matters or the United States District Court for the Middle District of Florida, Tampa Division, for federal law matters. You agree to submit to the jurisdiction of these courts and waive any objections to venue or forum. These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

8. Termination

Skismi may suspend or terminate your access to our services if you violate these Terms, fail to pay fees, or engage in unlawful activities. Upon termination, you must cease using our services, and any outstanding fees remain due. Sections 4, 6, 7, and 9 survive termination.

9. Indemnification

You agree to indemnify and hold Skismi, its affiliates, and employees harmless from any claims, damages, or losses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

10. Changes to Terms

Skismi may update these Terms to reflect changes in our services or changes in applicable law. Updates will be posted on this page with the revised date. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Contact Us

For questions about these Terms or our services, please contact:

  • Email: contact@skismi.com
  • Phone: 727-346-6423
  • Address: Skismi, P.O. Box 1281, St. Petersburg, FL  33731